Return Process

To return your item you must have a Return Authorization Number ("RA#"). If you do not have a RA# please contact Customer Service at or 877-775-4832. You can also select Return from the drop-down on our Request Form.

Please see details below regarding our return policy and process:

  • Return shipping costs are not covered or refunded.
  • All returns must be submitted within 45 days of the original purchase date.
  • The original sales order number is required to process a return.
  • Return shipments without a RA# clearly marked on the return shipment will not be processed.
  • All returned item/s must be unused, in original packaging, and in condition to be re-sold.
  • Refunds will be processed pending receipt, review, and approval of returned item/s.
  • Refunds for the amount of returned item/s (excluding shipping) will be issued via the original form of payment or as a credit on the buyer’s account.
  • Returns are processed within 7 days of receipt.

We are currently unable to facilitate exchanges. Please send back the unwanted item for a refund, and place a new order for the correct item.


All returns should be shipped to the below address.
Please be sure to include the RA# on the outside of the box.

Slingshot Returns

Attn: Returns (RA#_____)

390 Evergreen Drive

Suite E and F 

N. Bonneville, WA, 98639

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